Payment and delivery
Payment
The means of payment accepted on the polluxandpenelope.com website are:
Paypal
- WITH YOUR PAYPAL ACCOUNT: If you have a PayPal account or want to open one during your purchase on polluxandpenelope.com:
- S&Select the PayPal payment method on the website polluxandpenelope.com
- You are then redirected to the PayPal website requiring to identify you
- Validate your payment on PayPal website
- CREDIT CARD VIA PAYPAL EVEN WITHOUT PAYPAL ACCOUNT: If you do not have a PayPal account you can still pay by credit card through PayPal.
- Select credit card PayPal payment method on the Paypal invoice Pollux & Pénélope sent you
- You are then redirected to the PayPal website requiring to identify you
- Click on the link "Do not have a PayPal account"
- Validate your payment with the card of your choice: Blue Card, Visa, Mastercard, American Express, Discover, Carte Aurora, Cofinoga / Pribilège, 4 stars
Shipping cost
- France: 9,60€
- European Union and Switzerland: € 15.60
- Eastern Europe countries (non-EU), Norway, the Maghreb: € 18.70
- Canada, USA, Asia, Middle East: € 27.30
- Rest of the World: € 31.45
Pollux & Pénélope is not responsible, nor can be held responsible if customs charges are to be applied in the country of delivery.
Shipping time
WARNING: orders placed during the weekend or bank holiday will be shipped the following business day.
Delivery Time
Delivery is then made by mail:
- France: within 48H.
An email with the Colissimo tracking number is sent to you upon confirmation of shipment.
Europe: Between 3 to 5 days.
Rest of the world: Between 5 to 10 days.
You can contact us to learn more about polluxandpenelope.com, section Contact.